Please Enter Your Age

loader

FREE STANDARD CANADA POST SHIPPING FOR ORDERS OVER $200CAD

Canadian StoreUSA Store  

Shipping Policy & Transit Times

SHIPPING POLICY & TRANSIT TIMES

Legal Disclaimer

CANNADOR.CA IS NOT INTENDED FOR PERSONS UNDER 18 YEARS OF AGE. BY USING CANNADOR.CA OR PURCHASING GOODS ON CANNADOR.CA, YOU AFFIRM THAT YOU ARE 18 YEARS OF AGE OR OLDER. IF YOU ARE NOT 18 YEARS OF AGE OR OLDER, DO NOT USE CANNADOR.CA OR PURCHASE THE GOODS OFFERED FOR SALE ON CANNADOR.CA.

Order Processing

Normal order processing time is one (1) to three (3) business days. You will receive a confirmation by E-mail when a purchase is made. You will also receive an E-mail when the order has been completed for shipment that will include your tracking number.

Domestic Shipping (CA)

Upon our completion of your order, normal transit times for standard shipping are two (2) to seven (7) business days, transit times by region are below. A tracking number will be included in the E-mail confirmation and will be E-mailed to the E-mail address you provided when purchasing your order. If the E-mail address you provided at checkout is incorrect or misspelled, we cannot send you your tracking information or E-mail confirmation.

Domestic Shipping (CA) Transit Times by Province for Regular Parcel:

Newfoundland takes nine (9) to thirteen (13) business days to arrive.

Nova Scotia takes eight (8) to thirteen (13) business days to arrive.

Prince Edward Island takes eight (8) to nine (9) business days to arrive.

New Brunswick takes seven (7) to eight (8) business days to arrive.

Quebec takes five (5) to thirteen (13) business days to arrive.

Ontario takes four (4) to thirteen (13) business days to arrive.

Manitoba takes three (3) to eight (8) business days to arrive.

Saskatchewan takes two (2) to eight (8) business days to arrive.

Alberta takes four (4) to thirteen (13) business days to arrive.

British Columbia takes five (5) to eight (8) business days to arrive.

Nunavut takes twelve (12) to thirteen (13) business days to arrive.

Northwest Territories takes seven (7) to thirteen business days to arrive.

Yukon Territory takes eight (8) to thirteen (13) business days to arrive.

***Orders placed on Friday after 12pm (CST) will not be shipped until the following Monday.

***Expedited orders placed on Friday will not count Saturday or Sunday as transit days. Only business days are counted as transit days.

Domestic Shipping (CA) for Canada Post Expedited:

Options are either Priority, one (1) to two (2) days or Xpresspost, two (2) to three (3) days. Orders placed on Friday after 12pm (CST) will not be shipped until the following Monday. UPS does not deliver on weekends.

International Shipping (Outside of Canada)

Cannador.ca currently does not ship internationally. To ship outside of Canada you can visit www.cannador.com

FAQs

The tracking number says my order was delivered, but it’s nowhere to be found.

First, if the order was shipped to a residence, check the Canada Post tracking number, which is located at the bottom of the URL for the Canada Post tracking number. Canada Post must indicate where they left the package (i.e. front porch, side door). If your package is still missing, please contact us for further assistance.

Can I request a signature for my shipment?

Yes, for Regular Parcel and Xpresspost there is an additional $1.50 fee. With priority shipping it is included.

Contact Information

If you have any questions about our policy or your experiences with our site, please send an email using the contact us page or Email sales (at) mycannador (dot) ca.

Communication & Conduct

Please be courteous when Emailing us. We work hard to manufacture and deliver your products in a timely, safe and secure manner. If there’s something about your experience you dislike, we’re open to feedback that will help us improve. Acting angered and demeaning is not how to go about solving problems, we’re here to help, not take insults. It’s unbefitting for any connoisseur to carry themselves in such a way, and we don’t want our products in the hands of people who display this behavior.